Privacy Policy
Last updated: 9/16/2025
Data Collection
We collect personal information that you provide to us directly, including:
- Contact information (name, email address, phone number)
- Communication preferences and consent for SMS messaging
- Information you provide through our contact forms
- Technical information about your device and browser
Data Usage
We use your personal information to:
- Provide and improve our services
- Communicate with you about our services
- Send appointment reminders and follow-up messages (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations
SMS Communications
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
When you consent to receive SMS messages from us, your phone number is used solely for the purposes you've agreed to and is never shared with third parties for marketing purposes.
Data Protection
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage and backup procedures
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
Opt-In and Opt-Out
Opt-In Methods:
- Checking the SMS consent box on our contact forms
- Providing verbal consent during conversations
- Submitting online forms with explicit consent
Opt-Out Methods:
- Reply "STOP" to any SMS message
- Contact us directly to request removal
- Use the unsubscribe links in our communications
Contact Information
For privacy-related inquiries or to exercise your rights, please contact us:
Email: sales@nexxt.ai
Phone: +1 917 580 7876
Address: 555 Broadhollow Rd Suite 305, Melville, NY, 11747
Policy Updates
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you've subscribed to our communications
- Post a notice on our website for significant changes
- Obtain your consent for material changes that affect your rights
Accessibility
This privacy policy is designed to be easily accessible and understandable. If you need this information in an alternative format or have questions about accessibility, please contact us using the information provided above.